Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
eWallet
What is eWallet
A digital account created by parents/guardians to prepay for a student’s purchases at an in-school Ignatius Book Fair or online at Ignatius Book Fair Parents/Teacher Stores.
Who Can Use It
Must be 18+ and legal U.S. resident.
Parents/guardians must register and fund via credit/debit card.
Funding & Usage
Minimum deposit is $10.
Purchases can be made in $10, $20, $25, $50 denominations
Funds are non-refundable, non-transferable, and only usable by the designated student.
Book Fair Use & Post-Fair Conversion
Funds can be spent at the Fair.
Unused funds can be used online for purchases.
Any remaining balance will be refunded the last day of the month that follows after the last date of the in-person fair.
Account Management
Multiple contributors allowed; viewable via your Ignatius Book Fair account.
One unique eWallet per student per Fair.
Liability & Legal Provisions
Ignatius Book Fair provides the service “as is” with no warranties and limits its liability to the fullest extent allowed by law.
In the event of any dispute between the parties, the parties agree to waive any action, including but not limited to a jury trial, in local, state or federal court in favor of mediation and binding arbitration conducted in accordance with the rules of the American Arbitration Association applying Florida law. The customer also waives the right to any class action status.
Privacy & Modifications
Terms incorporate Ignatius Book Fair standard Privacy Policy.
Ignatius Book Fairs may amend terms at any time—continued use implies acceptance.
Security & Fraud
You’re responsible for securing access to your eWallet. Ignatius Book Fair may suspend activity if fraud is suspected.
Other Legal Stuff
You agree to indemnify and hold Ignatius Book Fair harmless from any related claims except those claims arising from the gross negligence of Ignatius Book Fair.
Ave Dollars
What Are AVE Dollars?
A digital rewards currency schools earn from hosting in-person or virtual Book Fairs. They can be redeemed for books.
How Much Do You Earn?
- $0–5,999 20% back in AVE$ or 10% Cashback
- $6,000 and up receive 40% AVE$ or 20% Cashback
- All online sales earn 30% AVE$, No Cashback option
Expiration & Usage
- AVE$ expire as follows:
- Earned $ Jan 1 – Jun 30: Expire Dec 31
- Earned $ July 1 – Dec 31: Expire June 30
- For expired rewards, what remains is removed—no reissues.
Where You Can Spend Them
Redeemable:
- At end of your in‑school Book Fair
- Online using your AVE admin account
Redeeming
Once AVE$ are assigned to your online admin account, they cannot be changed to cash.
AVE$ earned from online sales cannot be changed to cash.
The award of AVE Dollars creates no rights for the customer or obligations for Ignatius Book Fair beyond what is reflected above.